Identification data

In compliance with the duty of information contained in article 10 of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, we inform that THE OWNER of www.enjoy-life-apartments.com (hereinafter Enjoy Life Apartments) is Antonio Rogelio Zurbano Rodríguez, email info@enjoy-life-apartments.com

Responsible for the Treatment

Owner: Antonio Rogelio Zurbano Rodríguez – NIF: 27301628F, hereinafter Enjoy Life Apartments

Email: info@enjoy-life-apartments.com

Enjoy Life Apartments makes this privacy policy available to you through this website in order to inform you, in detail, about how we treat your personal data and protect your privacy and the information you provide us. In case of future modifications to it, we will notify you through the website or through other means so that you can learn about the new privacy conditions introduced. In compliance with Regulation (EU) 2016/679, General Data Protection and Organic Law 3/2018, of December 5, Protection of Personal Data and guarantee of digital rights, we inform you of the following:

For what purpose do we process your personal data?

At Enjoy Life Apartments we collect and process your personal information in general to manage the relationship we maintain with you. The main purposes we have identified are the following:

Provide holiday accommodation services in our apartments.

Channel requests for information, suggestions and complaints that you may send us
Keep you informed about accommodation offers in our apartments that may be of interest to you through different communication channels as long as you have given your consent.

How do we collect your information?

We collect your personal information through different means, but you will always be informed at the time of collection through informative clauses about the person responsible for the treatment, the purpose and the legal basis of the same, the recipients of the data and the period of conservation of your information, as well as the way in which you can exercise the rights that assist you in terms of data protection.

In general, the personal information that we process is limited to identifying data (name and surname, date of birth, address, ID, telephone number and email), contracted services and payment and billing information.

Enjoy Life Apartments uses social media and this is another way to reach you. The information collected through the messages and communications that you publish may contain personal information that is available online and accessible to the public. These social networks have their own privacy policies which explain how they use and share your information, so Enjoy Life Apartments recommends that you consult them before using them to confirm that you agree with the way in which your information it is collected, processed and shared. Through our website we only use technical cookies for the operation of the website

User responsibility

By providing us with their data through electronic channels, the user guarantees that they are over 14 years of age and that the data provided to Enjoy Life Apartments are true, accurate, complete and up-to-date. For these purposes, the user confirms that he is responsible for the veracity of the data communicated and that he will keep this information suitably updated so that it responds to his real situation, being responsible for false and inaccurate data that he may provide, as well as for damages direct or indirect damages that may arise.

How long do we keep your information?

At Enjoy Life Apartments we only keep your information for the period of time necessary to fulfill the purpose for which it was collected, to comply with the legal obligations imposed on us and to attend to the possible responsibilities that may arise from the fulfillment of the purpose by the that the data was collected.

If at any time we have collected your data to address you as a potential user of our services or to respond to a request for information made on your part, said data will be kept for a maximum of two years from its collection, and will be deleted after said term if a contractual relationship has not been formalized or at the time you request it.

In any case, and as a general rule, we will keep your personal information as long as there is a contractual relationship that binds us or you do not exercise your right of deletion and / or limitation of treatment, in which case, the information will be blocked without giving it use beyond its conservation, as long as it may be necessary for the exercise or defense of claims or some type of liability could arise that had to be addressed.

Who do we communicate your data to?

In general, at Enjoy Life Apartments we do not share your personal information, except those assignments that we must make based on imposed legal obligations.

Although it is not a data transfer, to provide the requested service it may be that third companies, which act as our suppliers, access your information to carry out the service that we have contracted. These managers access your data following our instructions and without being able to use it for a different purpose and maintaining the strictest confidentiality.

Likewise, your personal information will be available to the Public Administrations, Judges and Courts, for the attention of possible responsibilities arising from the treatment.

International data transfers

There are no international transfers of your data to countries outside the European Economic Area (EEA).

With our providers we have agreed that, for the provision of the contracted service, they make use of servers located in the EEA and if, in the future, we need to use servers located outside the territory of the EU, the appropriate measures will be adopted, which will be incorporated into this Privacy Policy, guaranteeing that said providers are under the Privacy Shield agreement or that there are other adequate guarantees.

What are your rights in relation to the processing of your data and how can you exercise them?

The regulations on data protection allow you to exercise your rights of access, rectification, deletion and portability of data and opposition and limitation to its treatment, as well as not to be the subject of decisions based solely on the automated processing of your data, when appropriate.

These rights are characterized by the following:

Its exercise is free, except in the case of manifestly unfounded or excessive requests (eg, repetitive nature), in which case Enjoy Life Apartments may charge a fee proportional to the administrative costs incurred or refuse to act.
You can exercise the rights directly or through your legal or voluntary representative
We must respond to your request within one month, although, taking into account the complexity and number of requests, the period can be extended for another two months.
We have the obligation to inform you about the means to exercise these rights, which must be accessible and without being able to deny you the exercise of the right for the sole reason of choosing another means. If the request is submitted by electronic means, the information will be provided by these means whenever possible, unless you ask us to do otherwise.
If Enjoy Life Apartments does not proceed with the request, it will inform you, no later than one month, of the reasons for its non-action and the possibility of claiming before a Control Authority
In order to facilitate their exercise, we provide you with the links to the request form for each of the rights:

Right of access exercise form

Form for exercising the right of rectification

Form to exercise the right of opposition

Form to exercise the right of deletion (right “to be forgotten”)

Form for exercising the right to limit treatment

Exercise form for the right to portability

Exercise form not to be subject to automated individual decisions

To exercise your rights Enjoy Life Apartments puts at your disposal the following means:

By written and signed request addressed to Enjoy Life Apartments, .
Sending a scanned and signed form to the email address info@enjoy-life-apartments.com indicating in the subject Exercise of LOPD Rights.
In both cases, you must prove your identity accompanying a photocopy or, where appropriate, a scanned copy, of your ID or equivalent document to verify that we only respond to the interested party or their legal representative, having to provide in this case a document proving the representation.

Likewise, and especially if you consider that you have not obtained full satisfaction in the exercise of your rights, we inform you that you may file a claim with the national control authority by addressing this purpose to the Spanish Agency for Data Protection, C / Jorge Juan, 6 – 28001 Madrid.

How do we protect your information?

At Enjoy Life Apartments we are committed to protecting your personal information.
We use measures, controls and procedures of a physical, organizational and technological nature, reasonably reliable and effective, aimed at preserving the integrity and security of your data and guaranteeing your privacy.

In addition, all personnel with access to personal data have been trained and are aware of their obligations in relation to the processing of their personal data.

In the case of the contracts that we sign with our suppliers, we include clauses in which they are required to maintain the duty of secrecy regarding the personal data to which they have had access by virtue of the order carried out, as well as to implement security measures. technical and organizational techniques necessary to guarantee the permanent confidentiality, integrity, availability and resilience of the systems and services for processing personal data.

All these security measures are periodically reviewed to ensure their adequacy and effectiveness.

However, absolute security cannot be guaranteed and there is no security system that is impenetrable so, in the case of any information that is processed and under our control is compromised as a result of a security breach, we will take the necessary measures. appropriate measures to investigate the incident, notify the Control Authority and, where appropriate, those users who may have been affected so that they take the appropriate measures.